Calcutta transit authorities are scrambling to fix the city’s metro system after malfunctioning gates have lead to mass free rides, according to The Times of India.

Unluckier commuters are stuck paying double for a single ride, and smart card holders can’t even use their cards.

Cheap paper tickets are being issued as a quick fix, leaving many senior officials embarrassed that nothing was done sooner to prevent a meltdown of the worn out system.